Privacy Policy

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At Canyon View Realty & Property Management ("Canyon View Realty & Property Management," "we," "us," or "our"), we value the privacy of individuals who use our websites and related services (collectively, the "Services").

This Privacy Notice explains how we collect, use, disclose, and protect personal information provided by users of our Services ("users," "you," or "your").

By using our Services, you acknowledge the collection, use, disclosure, and processing of information as described in this Privacy Notice.

Personal information is information that identifies or could reasonably be used to identify an individual. Personal information does not include information that has been deidentified, anonymized, pseudonymized, or aggregated so that it cannot reasonably identify an individual.

We may collect personal information and other information from several sources, including information you provide directly to us, information collected automatically when you use our Services, and information received from third parties.

Registration and Contact Information.
If you create an account, request information, register for our Services, sign up for communications, submit an inquiry, or otherwise interact with us, we may collect information such as your name, email address, telephone number, mailing address, and other information you choose to provide.

Communications.
If you contact us directly, we may collect your name, email address, mailing address, telephone number, and other contact information needed to respond to your inquiry or provide requested services. We may also retain the contents of communications, messages, attachments, forms, and questionnaires you submit to us.

Text Messaging Information.
If you choose to receive SMS or MMS text messages from Canyon View Realty & Property Management, we may collect your mobile telephone number, messaging preferences, consent records, opt-in and opt-out information, message history, and other information necessary to provide and manage our text messaging services.

Consent to receive text messages is voluntary and is not a condition of purchasing goods or services from us unless otherwise permitted by applicable law.

Events.
If you register for an event that we host, either in person or online, we may collect information such as your name, address, job title, company, telephone number, email address, and information relevant to the event.

User Content.
Our Services may allow users to submit posts, comments, reviews, or other content. Unless otherwise stated when the content is submitted, information posted publicly may be visible to other users or members of the public.

Payment Information.
If you make a payment or purchase through our Services, we or a third-party payment processor acting on our behalf may collect payment-related information, such as payment card, bank account, or other financial information.

Job Applications.
If you apply for employment with us, we may collect information such as your name, telephone number, email address, employment history, education, references, résumé, cover letter, and other information related to your application.

We may collect information about devices and software used to access our Services, including IP address, browser type, operating system, device identifiers, and similar technical information.

We may collect information regarding your interaction with our Services, including pages viewed, searches conducted, session duration, access times, referral information, and technical or diagnostic information.

We and certain service providers may use cookies, pixels, tags, and similar technologies to operate our Services, understand how our Services are used, improve functionality, measure performance, and support advertising or analytics.

Most browsers allow you to manage or disable cookies through browser settings.

We may receive information from third parties that assist us in operating our business, maintaining or updating records, preventing fraud, providing requested services, or analyzing the effectiveness of our Services.

Information obtained from third parties is subject to the privacy practices and policies applicable to those sources.

We may use personal information to:

• Provide, maintain, operate, and improve our Services;
• Respond to questions, inquiries, maintenance requests, property inquiries, and customer-service requests;
• Communicate with tenants, landlords, property owners, buyers, sellers, applicants, vendors, prospective customers, and other individuals with whom we have a business relationship;
• Provide real estate and property management services;
• Facilitate transactions, payments, purchases, or services requested by users;
• Manage appointments, property showings, inspections, applications, maintenance, leasing, and related communications;
• Send account, service, transaction, appointment, property, or administrative communications;
• Send SMS or MMS messages when a user has provided the appropriate consent;
• Host and manage events;
• Evaluate and process employment applications;
• Detect, investigate, and prevent fraud, misuse, security incidents, or other unlawful activity;
• Comply with contractual obligations, applicable laws, regulations, legal processes, and governmental requests;
• Conduct analytics and improve our website, operations, services, and customer experience;
• Conduct marketing and advertising activities where permitted by applicable law and the individual's communication preferences; and
• Carry out other purposes disclosed to you at the time information is collected.

Canyon View Realty & Property Management may use SMS or MMS text messaging to communicate with individuals who have provided appropriate consent.

Messages may include communications regarding real estate inquiries, rental properties, applications, appointments, property management, maintenance, leasing, transactions, service updates, requested information, and other communications related to our Services.

Message frequency varies depending on your relationship and interactions with Canyon View Realty & Property Management. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.

For assistance regarding text messages, reply HELP or contact Canyon View Realty & Property Management using the contact information provided below.

Opting out of text messages will not prevent us from communicating with you through other methods where permitted or necessary to provide requested services.

Mobile information, including mobile telephone numbers, SMS/MMS opt-in information, and text messaging consent, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent are excluded from all other categories of information sharing described in this Privacy Policy and will not be shared with third parties or affiliates for marketing or promotional purposes.

We may disclose mobile information to service providers solely when necessary to provide operational services on our behalf, such as telecommunications, messaging-platform, customer-service, technology, or infrastructure services. These service providers may use such information only as necessary to perform services for Canyon View Realty & Property Management and are not permitted to use SMS consent or mobile information for their own marketing or promotional purposes.

SMS consent is specific to Canyon View Realty & Property Management and will not be transferred to another business for that business's independent marketing purposes.

Except for the specific restrictions concerning mobile information and SMS consent described above, we may disclose personal information in the following circumstances.

We may share information with vendors and service providers that perform services on our behalf, such as website hosting, information technology, payment processing, communications, analytics, customer support, property-management technology, and similar operational services.

These parties are authorized to process information only as necessary to provide services to or on behalf of Canyon View Realty & Property Management, subject to applicable contractual and legal requirements.

We may disclose non-SMS personal information to our affiliates, employees, agents, representatives, or contractors when reasonably necessary to operate our business and provide our Services.

For clarity, this provision does not authorize the sharing of mobile numbers, SMS opt-in information, or SMS consent with affiliates for their own marketing or promotional purposes.

Information that you intentionally submit to a public portion of our Services, such as public reviews or comments, may be visible to other users or members of the public.

We may use advertising or analytics service providers to understand website usage, measure advertising performance, and provide advertisements through online services.

These providers may use cookies and similar technologies as permitted by applicable law.

These advertising and analytics activities do not include disclosure of SMS opt-in consent or mobile numbers for third-party or affiliate marketing or promotional purposes.

Providers we may use can include:

• Google, for website analytics and advertising services;
• Meta, including Facebook and Instagram advertising services;
• LinkedIn, for advertising or recruiting services; and
• Microsoft, for advertising, analytics, or related technology services.

Our vendors and service providers may change from time to time.

We may access, preserve, or disclose information when we reasonably believe disclosure is necessary or appropriate to:

• Comply with applicable law, regulation, legal process, court order, or governmental request;
• Enforce agreements, policies, or legal rights;
• Detect, investigate, or prevent fraud, security incidents, or unlawful activity;
• Protect the rights, safety, or property of Canyon View Realty & Property Management, our users, or others; or
• Respond to emergencies involving potential threats to safety.

We may disclose information to event partners or service providers where necessary to administer an event for which you have registered.

If Canyon View Realty & Property Management is involved in a merger, acquisition, sale of assets, financing, reorganization, or similar transaction, personal information may be disclosed as part of that transaction, subject to applicable privacy and legal requirements.

Any such provision does not authorize the purchaser or recipient to use SMS opt-in consent for unrelated marketing or promotional communications without obtaining any consent required by law.

We may disclose information when you specifically direct us to do so or otherwise provide appropriate permission.

You may unsubscribe from promotional or informational email communications by following the unsubscribe instructions contained in those communications.

Even after unsubscribing from marketing emails, you may continue to receive administrative or transactional communications that are necessary to provide requested services, manage your account, fulfill contractual obligations, or otherwise communicate important service-related information.

When you provide your mobile phone number and opt in, we use it to place calls and send the SMS or MMS messages you agreed to receive. Message frequency varies. Message and data rates may apply.

Consent to receive text messages is voluntary and may be withdrawn at any time. To opt out of text messages, reply STOP. For assistance, reply HELP or contact us directly.

We do not share or sell mobile phone numbers, SMS opt-in data, or text messaging originator consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers that assist us in delivering our services.

Most web browsers allow you to manage cookies through browser settings. Limiting cookies may affect certain website functionality.

Our Services may contain links to websites, products, or services operated by third parties.

Canyon View Realty & Property Management is not responsible for the privacy practices, security, or content of websites or services we do not own or operate.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

However, no electronic transmission, storage system, or information-security measure can guarantee complete security.

Our Services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected in violation of applicable law, we will take reasonable steps to delete or otherwise appropriately address that information.

Our Services are hosted in the United States and are intended primarily for individuals located in the United States.

If you access our Services from another country or region, your information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate.

By using our Services, you acknowledge that such jurisdictions may have privacy laws that differ from those in your location.

We may update this Privacy Policy from time to time.

Any revised Privacy Policy will be posted on this page with an updated effective date. Material changes may also be communicated through other appropriate methods.

We encourage you to review this Privacy Policy periodically.

Questions, requests, or concerns regarding this Privacy Policy, our privacy practices, or our text messaging practices may be directed to:

Canyon View Realty & Property Management

Email: kpadilla@canyonviewrealtygj.com

Website: www.CanyonViewRealtyGJ.com

For SMS assistance, reply HELP to a text message from Canyon View Realty & Property Management.

To stop SMS messages, reply STOP.